Money

How Credit Scores Work

A three-digit number shapes your financial life — your mortgage rate, phone contract, even your rental application. Here's exactly how it's calculated and what actually moves it.

By the WiredSimple editorial team 5 min read
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The short answer

A credit score is a statistical prediction of how likely you are to miss a debt payment in the next two years. Lenders report your account history to credit bureaus, and a scoring model weighs five factors: payment history, amounts owed, length of history, new applications and credit mix. Payment history and credit utilisation carry the most weight.

  • Your credit score is a statistical prediction of how likely you are to miss a debt payment in the next 24 months
  • In the US, FICO is the most widely used model, scoring from 300–850
  • Five factors feed the FICO formula: payment history (35%), amounts owed (30%), length of history (15%), new credit (10%), credit mix (10%)
  • A single missed payment can drop your score by 50–100 points and stays on your report for 7 years
  • Credit utilisation — what percentage of your credit limit you're using — is the second biggest factor and can be improved quickly
  • Checking your own score is a soft enquiry and never affects it; applying for credit is a hard enquiry and does
How How Credit Scores Work works, at a glance
INPUTS THE SYSTEM OUTPUTS Payment history (on-timevs missed) Total debt owed Length of credit history New credit applications Credit bureaus (Equifax,Experian, TransUnion) FICO scoring model Credit utilisation ratio Hard vs soft enquiries Public records (CCJs,bankruptcies) FICO score (300–850) Vantage score (300–850) Risk category (poor toexceptional) WHERE IT BREAKS × Missed payment (stays 7 years) × Maxing out credit cards × Closing old accounts

Who creates your score — and who sees it?

In the US, there are three major credit bureaus: Equifax, Experian, and TransUnion. They collect payment data from lenders, landlords, and utilities. The data they hold is called your credit report — a history of accounts, balances, and payment behaviour.

Your credit score is then calculated from your report using a mathematical model. FICO (Fair Isaac Corporation) created the most widely used model, used in 90% of US lending decisions. FICO is a score calculated from your report — they’re not the same thing.

VantageScore is a competing model, jointly created by the three bureaus, and is increasingly used. Both models produce a number from 300–850.

The FICO formula: five ingredients

FICO doesn’t publish its exact algorithm, but they do tell us the five factors and their approximate weights:

1. Payment history (35%)

The single most important factor. Have you paid every bill on time? One missed payment — even 30 days late — can crater your score by 50–150 points depending on your starting point. Late payments stay on your report for 7 years.

What counts: Credit cards, mortgages, car loans, student loans, some utility companies.

2. Amounts owed / Credit utilisation (30%)

How much of your available credit are you using? This is expressed as a percentage: if you have a £5,000 credit limit and owe £1,500, your utilisation is 30%.

Lower is better. The FICO model rewards utilisation under 30%, and ideally under 10%. Maxing out a card signals financial stress.

The trick: Utilisation is measured at the statement date, not the payment date. Pay down the balance before your statement closes.

3. Length of credit history (15%)

Older accounts are better. FICO looks at the age of your oldest account, your newest account, and the average age of all accounts.

This is why closing old cards can hurt your score — even if you don’t use them — because it removes their history from the average.

4. Credit mix (10%)

Having a mix of credit types (revolving credit like cards, instalment loans like mortgages, retail accounts) signals that you can manage different kinds of debt. This factor matters less unless everything else is equal.

5. New credit (10%)

Every time you apply for credit, the lender does a hard enquiry on your report. Multiple hard enquiries in a short window signal someone desperately seeking credit — a risk flag. Hard enquiries affect your score for 12 months and stay on your report for 2 years.

Exception: Multiple mortgage or car loan enquiries within a 45-day window are typically counted as one, to allow rate shopping.

Credit score ranges and what they mean

ScoreCategoryApproximate rate access
800–850ExceptionalBest available rates
740–799Very GoodNear-best rates
670–739GoodMost lenders approve
580–669FairHigher rates, some denials
300–579PoorSubprime lenders only

The mental model: your score is a report card on future risk

Lenders don’t care about your past as a moral judgment — they care about it as a statistical predictor. Statistically, someone who has paid every bill on time for 10 years is very likely to continue doing so. Someone who missed three payments last year is more likely to miss future payments.

Your score is literally a probability: an 800 scorer has about a 1% chance of defaulting within 2 years. A 580 scorer has roughly a 40% chance.

What actually moves your score — and how fast

Fast movers (within 1–2 months):

  • Paying down credit card balances → utilisation drops
  • Getting a new credit card (increases limit → lowers utilisation; new account also adds a hard enquiry)
  • Being added as an authorised user on a long-standing account

Slow movers (months to years):

  • Building length of credit history
  • Late payments ageing off your report (7 years)
  • Bankruptcy discharge (7–10 years)

Common misconceptions

“Checking your own score hurts it.” Completely false. Checking your own score — via Credit Karma, your bank’s app, or Experian — is a soft enquiry and has zero impact on your score.

“Carrying a small balance on your card helps.” A persistent myth. Carrying a balance earns you nothing with the scoring model and costs you interest — paying in full reports the same activity without the charge. The idea likely started because zero utilisation, meaning never using the credit at all, scores slightly worse than very low utilisation.

“Closing a credit card you don’t use improves your score.” Usually the opposite. Closing a card reduces your total available credit, which raises your utilisation ratio, and it eventually removes that account’s history from the calculation. An open, occasionally used account keeps both.

“Income affects your credit score.” Income is not a factor in FICO scoring at all. A high earner with a history of missed payments scores worse than a low earner who has always paid on time.

Sources

7 regulator & government, 2 manufacturer documentation

Regulator & government

  1. What is a credit score?Consumer Financial Protection Bureau (CFPB) · 2023
  2. How do I get and keep a good credit score?Consumer Financial Protection Bureau (CFPB) · 2023
  3. How long does information stay on my credit report?Consumer Financial Protection Bureau (CFPB) · 2023
  4. What is a credit inquiry?Consumer Financial Protection Bureau (CFPB) · 2023
  5. 15 U.S. Code § 1681c — Requirements relating to information contained in consumer reportsFair Credit Reporting Act, via Cornell Law School Legal Information Institute · 2018
  6. MS19/1: Credit Information Market StudyFinancial Conduct Authority (FCA) · 2023
  7. County court judgments for debt: OverviewGOV.UK · 2024

Manufacturer documentation

  1. How are FICO Scores Calculated?Fair Isaac Corporation (myFICO) · 2025
  2. Do Credit Inquiries Lower Your FICO Score?Fair Isaac Corporation (myFICO) · 2025